SprottSchool of BusinessFrame the system
Name the decision, customer promise, process boundary, performance measure, and information available.
A model begins with the right question.BUSI 2301 · undergraduate core course
Introduction to Supplyand Operations Management
Turn demand and constraints into operating decisions that a business can deliver.
Across thirteen classes, you will design operating systems, configure flow, plan resources, control quality, and explain what each model means for managers and customers.
One operating system. Four decision arcs.
13three-hour
classes
classes
15chapters +
supplements
Design · flow · planning · control
supplements
The course journey Frame the operating decision, work the model, then explain the managerial consequence.
How the learning works
Do more than recognize a formula.
Each topic follows the same discipline: understand the system, select and execute the appropriate method, then interpret the result as a business decision.
The Operations Decision Rhythm
Use this sequence for worked examples, practice sets, quizzes, and the final examination.
Work the model
Select the method, state assumptions and units, structure the data, calculate, and check whether the result is feasible.
Show the setup—not only the answer.Make the decision
Interpret the result, identify the driving constraint or assumption, and explain customer and system-wide consequences.
Numbers earn value when they guide action.The operating system
Four connected decision arcs—not a collection of formulas.
Select an arc to inspect its classes, evidence, methods, managerial output, and connection to the rest of the course.
Your course materials
A common text, two online supplements, and deliberate practice.
The textbook supplies the conceptual and quantitative spine. Brightspace focuses weekly coverage; Connect supplies material absent from the printed book.
Required textbookCourse spine
Operations & Supply Chain Management
Stevenson · Mottaghi · Bakhtiari · 8th Canadian edition
Assigned chapters cover operations strategy, design, capacity, location, inventory, supply chain, forecasting, planning, materials, and quality.
McGraw-Hill · ISBN 9781264855872McGraw-Hill ConnectRequired supplements
Decision Theory + Linear Programming
Supplement 5S · Supplement 6S
These two assigned supplements are not in the printed text. Use the current Connect access path supplied through Brightspace.
Required for Classes 4 and 8BrightspaceWeekly focus
Slides + practice sets
Coverage guide · questions · solutions
The slides identify covered chapter material. Practice questions should be attempted fully before you compare your work with the posted solutions.
Use errors to target the next practice roundExamination toolApproved calculator
Bring the right device
BA II Plus · HP 12C · EL-738C · approved equivalents
The official outline lists permitted business calculators. Build familiarity before a timed assessment and confirm current examination rules.
No substitute for showing the model setupYour semester
Thirteen classes form one operating-decision lifecycle.
Open a class to see what to prepare, what the room will work through, and what capability carries into the next operating decision.
How your work is assessed
Assessment rewards method selection, execution, and interpretation.
The three quizzes, attendance, and non-cumulative final total 100%. Select an item to see its purpose and evidence of strong work.
10%Quiz 1
The coverage rule: topics assessed in Quiz 1, Quiz 2, or Quiz 3 are excluded from the non-cumulative final. Brightspace provides current delivery instructions and the University publishes the final-exam schedule.
The visible quality standard
A calculation is not finished until it becomes a decision.
Strong work identifies the right method, shows the setup and units, calculates accurately, checks assumptions, and interprets the operating consequence.
The same evidence chain applies to qualitative questions: claim, course concept, operating evidence, trade-off, and recommendation.
1DecisionWhat must the operation decide?
2Model + inputsWhich method fits, and what do the data mean?
3Result + sensitivityWhat drives the answer, and when would it change?
4Operating actionWhat should happen, and what are the wider consequences?
Use the full chainDecision → method → setup → result → interpretation → action
Before the course begins
Prepare the systems that make deliberate practice possible.
Your checklist is saved in this browser. Brightspace carries current meeting, quiz, attendance, and final-exam details.
Questions students usually ask
Know how the course works before the first problem set.
The capability you are building